Emergency roof repair in Sunnyvale, CA

Water coming in now? Here's what to do first, how temporary covers protect your home, and what happens after. We are open 24/7.

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  • Serving Sunnyvale since 2015

Emergency roof repair is a temporary measure that stops water from coming in until a permanent repair can be done. It is usually a tarp or shrink-wrap cover over the damaged area. It protects your home from further damage, but it isn't the final repair. Make the room safe, call, and leave the roof itself to us.

If anyone is in danger, call 911 first

Call 911 for a fire, an injury, a downed power line, or a ceiling or roof that looks ready to collapse. Everything else on this page comes second.

What counts as a roof emergency

Not every roof problem needs an emergency response. This table helps you sort what you are seeing.

Roof situations, how urgent they are, and the first step
What you seeTreat it asFirst step
Water dripping or pouring inEmergencyContain the water, make the area safe, then call
Ceiling bulging or sagging with waterEmergencyKeep everyone out from under it, then call
Tree or large branch on the roofEmergency, safety firstStay clear. Call 911 if there is injury or structural danger, then call us
Roofing missing and rain on the wayUrgentPhotograph from the ground, then call for a temporary cover
An old stain that hasn't changedNot an emergencySchedule an inspection

What to do right now, inside the house

  1. Make people safe. Stay out of rooms with a sagging ceiling. Keep children and pets away from wet areas.
  2. Watch the electrics. If water is near light fixtures, outlets or the electrical panel, turn off power to that area only if you can reach the breaker safely and the floor around it is dry. Otherwise stay away and call an electrician or your utility.
  3. Contain the water. Use buckets, towels and plastic sheeting. Move furniture and valuables out of the way, and lift what you can't move.
  4. Document it. Take photos and a short video of the damage and the water before you clean up.
  5. Stay off the roof. Wet, windy or damaged roofs are dangerous. Look from the ground if you need to.
  6. Call (669) 240-7171 and describe what you see.

What to tell us when you call

A clear description helps us plan. Have these ready if you can:

  • Where the water is coming in, and which part of the house it's on.
  • What you think caused it: a storm, a fallen branch, missing roofing or a sudden leak.
  • Your roof type, if you know it: shingle, tile, flat or metal.
  • Whether anyone is hurt or any area is unsafe.
  • Whether you have photos you can share.

Say right away that water is coming in. We are open 24/7. Roof work depends on weather and safe conditions, so the more clearly you describe the situation, the better we can plan.

Emergency roof tarping

Tarping covers the damaged area with heavy-duty sheeting so rain can't reach the opening. A properly installed tarp isn't just laid on the roof. It extends well beyond the damage, usually up and over the ridge, and is secured with wood strips and fasteners so wind can't lift it.

A tarp is a short-term fix. It can wear in sun, flap in strong wind or collect water if it isn't pulled tight. The fasteners also leave small holes in the roofing that have to be repaired when the tarp comes off. For that reason, tarping is best done by a trained crew that knows how to secure it.

Project photo placeholderAdd: a tarp or shrink-wrap cover installed by our crew

Shrink-wrap roofing

Shrink-wrap roofing uses heavy plastic film that is draped over the roof and then heated so it tightens like a skin. It is strapped or sealed at the edges. Because it fits closely, wind has less to grab. It is often used for larger damaged areas, complex roof shapes, or when repairs will take time.

It requires trained crews with heat tools and fire safety practices, so it's not a do-it-yourself job. Shrink-wrap suits bigger or longer-term situations, and a simple tarp often covers a smaller area.

Tarp or shrink-wrap: how they compare
FeatureTarpShrink-wrap
Best forSmall to medium damaged areasLarger areas, odd shapes, longer waits
How it attachesFastened down, often over the ridgeHeated tight and strapped or sealed at the edges
In windCan flap if it isn't secured wellFits snugly, so less for wind to catch
Watch out forFastener holes to repair later, sun wearNeeds trained crews and fire safety

What a temporary cover can't do

  • It isn't a repair. The damaged roofing, flashing or wood is still there under the cover.
  • It doesn't last forever. Sun, wind and rain wear it down, so a permanent repair should follow.
  • It can't fix structural damage. A sagging or cracked roof needs a professional inspection.
  • It doesn't dry the inside. Wet insulation, drywall and wood still need attention.

Check the cover after storms or strong wind, but do it from the ground. If it has shifted, call us rather than climbing up.

After the emergency: the permanent repair

Once the cover is on and the rain has passed, the real work begins. We look at what is under the cover and find the cause. To understand that step, read how the source of a leak is found. What happens next depends on what failed:

Plan interior work as well. Wet insulation and drywall may need to be replaced once the roof is sealed and everything has dried.

Storm damage and insurance paperwork

If you think your homeowners insurance may cover the damage, a few habits help. Take photos and video before anything is moved. Keep receipts for any temporary protection. Many policies expect you to take reasonable steps to prevent further damage, such as a temporary cover. Contact your insurer promptly, and ask before you throw away damaged materials.

What is covered varies from policy to policy and with the cause of the damage, so your insurer has the final word. This is general information, not insurance advice.

Roof emergencies in Sunnyvale

Most roof emergencies here happen during the rainy months, when the first strong storms find the weak spots that built up over the dry season. Wind and falling branches add to the risk. Flat roofs can pool water in heavy rain.

The area is also earthquake country. After strong shaking, check from the ground for slipped tiles or a cracked chimney. Keep away from a damaged chimney, since it can fall, and call us to take a look.

What affects the cost of emergency roof work

Emergency work is priced by the job, so no numbers are shown here. These are the things that move it:

  • Size and shape of the damaged area. Larger or more complex roofs need more material and time.
  • Roof height, pitch and access. A tall or steep roof calls for extra safety gear and crew.
  • Tarp or shrink-wrap. The method changes the materials and crew.
  • Conditions. Wind and rain make the work slower and harder.
  • Interior water damage. Drying out and repairing the inside is separate.
  • The permanent repair. It comes after the temporary cover and is usually quoted separately.

What to ask any roofer

  • How will the cover be fastened, and how will the holes be repaired later?
  • How long can this cover stay in place before the permanent repair?
  • Can you send photos of the damage and of the finished cover?
  • Will the permanent repair be quoted separately, in writing?
  • Who handles any interior water damage?

Pro tip

Record a short video of the damage and the water before you start cleaning up. It shows us what to expect and it is useful if you file an insurance claim.

Questions about this repair

What is emergency roof tarping?

It is a temporary cover made of heavy-duty sheeting that is fastened over damaged roofing to keep rain out. It buys time until a permanent repair can be done. A tarp isn't a repair on its own.

How long can a roof tarp stay on?

A tarp is temporary. How long it lasts depends on the tarp, how it's secured, and the wind and sun it faces. Ask us for a clear plan and timeline for the permanent repair.

What is shrink-wrap roofing?

It is a heavy plastic film that is draped over the roof and heated so it tightens into a snug skin. It is used for larger areas, complex shapes or longer waits, and it is installed by trained crews.

Can I put a tarp on my roof myself?

It's not recommended. Getting onto a wet or damaged roof is dangerous, and a loosely secured tarp can blow off. You can safely contain water inside, take photos and call us.

Do I need a tarp if the leak is small?

Not always. A slow leak can sometimes be contained with buckets until a repair is scheduled. If the leak is active and rain is coming, or roofing is missing, a temporary cover protects the house in the meantime.

Will insurance pay for a temporary roof cover?

It depends on your policy and the cause of the damage. Many policies expect you to take reasonable steps to prevent further damage, so keep receipts and photos, and ask your insurer before you commit to repairs.

Water coming in? Call now.

Tell us what you see and whether anyone is at risk. We are open 24/7. If there is a fire, an injury or structural danger, call 911 first.

(669) 240-7171 Call about an urgent leak